Privacy Policy

Privacy Policy

Simply Health and Wellness Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, and phone numbers.

This Personal Information is obtained in many ways including [by telephone, by email, via our website, from other publicly available sources, from cookies] and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Simply Health and Wellness Pty Ltd will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We  will  take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:


8A Kenthurst Road, Dural, NSW 2158

02 9651 5559

Sports Massage Dural
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Relieve pain with safe, proven chiropratic techniques and personalised care

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Pregnancy Massage

Our certified practitioners relieve prenatal and postnatal aches & pains that help keep
the body relaxed and balanced.

Remedial Massage

We help reduce pain and stress from past injuries and repair deep tissue to get you back fit & active again

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Sports Massage

Our qualified therapists offer sports massage therapy to treat and prevent
injuries and enhance your athletic performance.

How is pregnancy massage different from regular remedial massage?

The primary way in which pregnancy massage differs from remedial, is in the techniques and strokes used by the therapist. Pregnancy Massage predominantly uses gentle Swedish Massage techniques, which involves long, slow sweeping strokes with minimal pressure. Many of the techniques used in Remedial Massage are unsuitable for pregnancy. Pregnancy Massage in Trimesters 2 and 3 is primarily offered in the side-lying position, for optimal comfort and safety of Mum and baby. 


What are the Benefits of pregnancy massage? 

The focus of pregnancy massage is to help soothe and relax nervous and muscular tension, which can help the mother sleep more easily and more deeply. Pregnancy massage may also help to ease any anxiety regarding pregnancy and birth by soothing and calming the parasympathetic nervous system. 

Massage helps the mother’s body to eliminate waste products through the lymphatic and circulatory systems, which combat fatigue and helps the mother feel more energetic.

Common pregnancy discomforts, such as hip or lower back pain, leg cramps, muscle tightness, thoracic and neck tightness, headaches, oedema causing sore swollen ankles and feet and decreased range of movement, can also be eased with Massage. 

Pregnancy Massage offers the mother time to embrace her pregnancy, rest and recharge.


Follow up appointments: 

Pregnancy Massage is a beautiful way to support yourself and your body as it changes through your the pregnancy, so it is beneficial to have regular massage throughout, to address the different needs each stage may bring. 

It works well to align your pregnancy massages within the following days of each appointment with your chosen healthcare provider (Midwife, Obstetrician, etc…) . This way, your pregnancy massage therapist has the most up to date information with regards to your pregnancy at each appointment. 

A full client history will be taken at the beginning of every Pregnancy Massage to ensure we accommodate and discuss any changes that may have occurred once your last appointment. 


Is Massage safe in pregnancy? 

When carried out by a trained professional, massage is very safe and very beneficial in pregnancy. 


What if I start to feel uncomfortable during my pregnancy massage? 

Should you start to feel discomfort or anxiety at any stage of your pregnancy massage treatment, please feel free to raise it immediately with your therapist, at which point we can discuss ways to help you feel comfortable, or cease the massage altogether. This is your time, and it should be enjoyable for you and baby!